Privacy Policy

Content Spark LLC

Privacy Policy

Last updated: June 30, 2015

Content Spark LLC and its affiliates (collectively, “Content Spark”) are committed to respecting your privacy. Content Spark has established this Privacy Policy, so that you can understand the care with which we intend to treat your information. This Privacy Policy sets forth our policies and practices regarding the collection, use and disclosure of personal information we receive from users of our websites including and (collectively, “Websites”) and our subscription service (the “Service”). By using the Websites and/or the Service, you acknowledge and agree to the policies and practices described in this Privacy Policy.  If you do not agree with the policies and practices described in this Privacy Policy, you should not use the Websites or the Service.

Customers are very important to us and we want to know who you are, but not abuse the use of the information you give us. Most of the Content Spark Websites can be visited without telling us who you are or revealing any personally identifiable information about yourself.

We may occasionally update this Privacy Policy. When we do, we will also revise the “last updated” date at the top of the Privacy Policy. We encourage you to periodically review this Privacy Policy to stay informed about our privacy policies and practices.

Collection of Personal Information

By using our Websites or registering for our Service, you voluntarily and willingly provide us with certain information, including personally identifiable information, which we collect in order to provide our Websites and Service.  Personally identifiable information refers to information about you that can be used to contact or identify you, and information on your use of and activities at our Websites and through the Content Spark Service that may be connected with you (“Personal Information”). Personal Information that we collect may include, but is not limited to, your name, phone number, credit card or other billing information, email address and home and business postal addresses. Personal Information may also include information you supply to us concerning your preferences and interests expressed in the course of use of our site and the Content Spark Service.  If you are unsure whether you would like to provide information to us and/or having your information used as permitted in this Privacy Policy and our Terms of Service, you should not register for the Content Spark Service or, if you are already a user of the Content Spark Service, you should close your account.

We collect your information from you in the following ways:

Registration.  When you register to become a user of our Service, you provide us with Personal Information to create your account.  If you decide not to share certain information, you may not receive the full benefit of being a Content Spark user or have access to all of the features and functionality of the Content Spark Service.

Contacts Information.  In order to use certain features of the Content Spark service, you may need to submit the names and email addresses of persons that you desire to share your content with.  Please note that when you send an invitation to another user or a non-user to access your Content Spark content, that person will have access to your email address.

Website Usage.  When you visit our Websites, our servers automatically record information that your browser sends whenever you visit. This information may include, but is not limited to, your computer’s Internet Protocol address, browser type, the web page you were visiting before you came to our site and information you search for on our Websites.  We may also collect information about the fact that you use certain features and functionality of our service and your responses to our surveys and research initiatives.

Service Usage.  When you use our Service, we track your use of the Service and your viewing of content on the Service, including tracking:

  • Performance and reliability, such as how quickly the Service responds when you click a button, how many problems you experience with the Service and how quickly information is sent or received over a network connection.
  • Application use, such as the features of the Service that you use the most often and how often you use Help resources.
  • Certain information about your computer Service and hardware, such as your IP address, operating system version, web browser version, your hardware ID (which indicates the device manufacturer, device name, and version), and your regional and language settings. Although when a report is sent to us, standard computer information is sent as well.

This information is sent to us when you are connected to the Internet, and will identify you based on the information you submit when you use the Service.

Cookies. Like most websites, we use “cookies” and web log files to collect information to track Website usage and trends, to improve our Service, to deliver a customized experience, and to provide third party advertising. A cookie is a small data file that resides in the memory of your computer, mobile phone or other device and enables us to recognize you when you return to our Websites or log into our Service. We may use “persistent cookies” to save your registration ID and login password for future logins to the Websites.  We may also use “session ID cookies”, which expire after a short period of time or when you close your browser.  Session ID cookies are used to identify a particular visit and are used to enable certain features of the site or service, to better understand how you interact with the Websites and Service, and to monitor aggregate usage and web traffic routing on the site. You can instruct your browser, by changing its options, to stop accepting cookies or to prompt you before accepting a cookie from the websites you visit. If you do not accept cookies, however, you may not be able to use all portions of the Websites, receive the full benefit of being a Content Spark user or have access to all of the features and functionality of the Content Spark Service.

Log Files, IP Addresses and Information About Your Computer and Mobile Device.  When you visit our Websites or use our Service, the communications standards on the Internet result in our automatically receiving the URL of the site from which you came from and the site to which you are going when you leave our Websites or Service.  We also receive the IP address of your computer, your computer or mobile device operating system, the type of web browser you are using, and the name of your ISP or mobile carrier.

Use of Your Information

Consent to Use of Your Information.  By submitting information, including Personal Information, to Content Spark, you are expressly and voluntarily accepting the terms and conditions of this Privacy Policy.  You have the right to withdraw your consent to Content Spark’s collection and use of your information by changing your account settings or closing your account, but your withdrawal of consent will not be retroactive.

We may use the information you provide to (i) provide our Websites and Service to you and administer your use of our Websites and Service, (ii) improve and enhance the Websites and/or Service and their features and functionality, (iii) to communicate with you and fulfill requests you may make, (iii) to provide you with information and announcements with respect to our Service, and (iv) to provide you with further information and offers from us or third parties that we believe you may find useful or interesting, including newsletters, marketing or promotional materials and other information on services and products offered by us or third parties.

Content Spark Communications.  Content Spark may use your Personal Information to communicate with you through email and text messages and notices posted at the Content Spark Websites or your Content Spark account and to provide you with customer support. If you decide at any time that you no longer wish to receive any such communications, please follow the “unsubscribe” instructions provided in any of the communications sent to you, or update your “account settings” information.  Please note that even if you opt out of receiving messages from us, we may still send you messages as may be required to provide you with customer support or otherwise with respect to your account.

User Communications.  Content Spark’s Service is designed to enable its users to communicate and collaborate with other users and non-users that are invited. You may elect to share your information and content with other users and invited non-users using the functionality of the Content Spark Service.  If you do not desire to receive communications from other Content Spark users, you may follow the “unsubscribe” instructions provided in any of the communications sent to you, or update your “account settings” information.

Improvements and Customization.  We may also use the information provided by you or obtained through your use of our Websites or Service to improve our site, services, features and content, to customize your user experience, and to better understand your needs and interests.

Management and Administration.  We use information we obtain by technical means (such as the automatic recording performed by our servers or through the use of cookies) for the above purposes as well as to monitor, measure and analyze use of the Websites and our Service, to generate and derive useful data and information concerning the interests, characteristics and website use behavior of our users, and to verify that visitors to the site meet the criteria required to process their requests.

Non-Personal Information. Because Non-Personal Information does not personally identify you, we may use such information for any purpose, at our sole discretion, unless otherwise noted in this Privacy Policy. In addition, we reserve the right to share Non-Personal Information with affiliates and other third parties, for any purpose. In some instances, we may combine Non-Personal Information with Personal Information (such as combining your name with your geographical location). If we do combine any Non-Personal Information with Personal Information, we will treat the combined information as Personal Information as long as it is combined.

Sharing of Your Personal Information

General.  We do not sell or rent your Personal Information to third parties for marketing purposes. Further, we only share your Personal Information with third parties as described in this Privacy Policy, including to carry out your instructions or to provide the Service, unless otherwise compelled by law or as necessary to enforce our Terms of Service or to protect the rights or property of Content Spark or its users or the public. We may provide aggregated anonymous data about the usage of the Content Spark service to third parties for purposes that we deem, in our sole discretion, to be appropriate.

Your Account Profile.  We will display the Personal Information you select in your profile page and elsewhere in the service according to the preferences you select in your “account settings”. This information will be made available for public viewing to Content Spark’s users and we encourage users to think carefully about the information disclosed in their profile pages. You can review and revise your profile information at any time.

Service Providers, Business Partners and Others. We may employ third party companies and individuals to facilitate our Service, to provide the Service on our behalf, to perform Website-related services (including but not limited to data storage, maintenance services, database management, web analytics, payment processing, and improvement of the site’s features) or to assist us in analyzing how our Websites and Service are used. These third parties have access to your Personal Information only for purposes of performing these tasks on our behalf and are bound by confidentiality agreements limits the use of your Personal Information.

Compliance with Legal Process; Protection of Content Spark, its Users and the Public. We may be required to disclose your Personal Information, profile information and/or information with respect to your use of the Content Spark Service and your activities as a Content Spark user if required by subpoena or other legal process or requirement or if Content Spark reasonably believes that such disclosure is necessary (i) to investigate, prevent or take action with respect to suspected or actual illegal activities or to assist government enforcement agencies, (ii) to protect the safety of any person from death or serious bodily injury, (iii) prevent fraud or abuse of Content Spark, the Content Spark Websites or Service, Content Spark’s users or the public, (iv) to enforce the Content Spark Terms of Service, (v) to investigate and defend ourselves against any third party claims or allegations or to protect the security or integrity of our Websites or Service, (vi) to exercise or protect the rights and property of Content Spark, its users and the public.

Business Transfers. Content Spark may sell, transfer or otherwise share your information to a third party in connection with a merger, acquisition, reorganization or sale of assets or in the event of bankruptcy of Content Spark and you agree that any such third party will have the right to continue to use your Personal Information and other information that you provide to us or which we obtain through your use of the Service.

Accessing and Changing Your Information

You may access, review, revise, correct, or delete the Personal Information provided in your registration or account profile by changing your “account settings.”  If you update any of your information, we may keep a copy of the information that you originally provided to us in our archives for uses documented in this policy.

If you would like to request to review, correct, update, suppress or otherwise limit our use of your Personal Information that has been previously provided to us, you may contact us by email at We will respond to your request in accordance with applicable law. For your protection, we will only implement requests with respect to the Personal Information associated with the particular email address that you use to send us your request, and we may need to verify your identity before implementing your request.  In each event, you must clearly indicate the information that you wish to have changed or suppressed. We will endeavor to comply with your request as soon as reasonably practicable and in compliance with applicable law. We may need to retain certain information for recordkeeping purposes, and there may also be residual information that will remain within our databases and other records, which will not be removed. Finally, we are not responsible for removing or suppressing information from the databases of third parties with whom we have already shared your Personal Information, or limiting their use of your Personal Information. If you wish to change or suppress information provided to an affiliate or third party, please contact them directly.

Important Information

Customer Community, Blogs and Profiles

We may make other services available through our website and service (for example, message boards, forums, “profile pages” and blogs) to which you are able to post information and materials (collectively referred to as the “Customer Community”). Please note that any information you disclose through the Customer Community may be available to visitors to the Websites and to the general public. We urge you to exercise discretion and caution when deciding to disclose Personal Information, or any other information, via the Customer Community. We are not responsible for the use of any Personal Information you disclose through the Customer Community.

Security of Your Personal Information

Although Content Spark uses industry standard security measures, the Internet is not a 100% secure environment and Content Spark cannot, and does not, ensure or warrant the security of any information you transmit or store using the Content Spark Service.  There is no guarantee that your information may not be accessed, disclosed, altered or destroyed by breach of any of Content Spark’s physical, technical or managerial safeguards and we are not responsible for third party circumvention of your privacy settings or Content Spark’s security measures.  You are responsible for maintaining the secrecy of your unique password and account information and for controlling access to your Content Spark account.

Policy with Respect to Children

Children are not eligible to use our Websites or Service and we ask that minors (under the age of 18) do not submit any personal information to us or use the Service.  Our Websites are not directed to children under 18 years of age. We do not knowingly collect personally identifiable information from children under 13. If a parent or guardian becomes aware that his or her child has provided us with Personal Information without their consent, he or she should contact us at  If we become aware that a child under 13 has provided us with Personal Information, we will delete such information from our files.

Your Obligations

As a user, you have certain obligations to other users, including (i) you must comply with the then current version of this Privacy Policy and the Terms of Service, (ii) you must not abuse the Content Spark Service by using it to spam, abuse, harass, or otherwise violate the rights of other Content Spark users, and (iii) you must keep your password and account information confidential.  Any violation of these guidelines may result in the suspension, restriction or termination of your Content Spark account in Content Spark’s sole discretion

Cross Border Issues; Safe Harbor

We do not represent or warrant that the Websites or the Service, or any part thereof, is appropriate or available for use in any particular jurisdiction. Those who choose to access the Websites or the Service do so on their own initiative and at their own risk, and are responsible for complying with all local laws, rules and regulations. We may limit the availability of the Websites and/or the Service, in whole or in part, to any person, geographic area or jurisdiction we choose, at any time and in our sole discretion. By using the Websites or the Service and submitting any Personal Information, you consent to the transfer of Personal Information to other countries, such as the United States, which may provide a level of data security different from your country of residence.

Your California privacy rights

California Civil Code Section 1798.83 permits California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please contact us at the address provided below in the “How you can contact us” section.

Retention Period

We will retain your information for as long as is necessary to: (1) provide the use of the Service; (2) invoice to you your use of the Service and to maintain records until invoicing for the Service cannot be lawfully challenged and legal proceedings may no longer be pursued; (3) communicate with you regarding other services that we offer; (4) comply with applicable legislation, regulatory requests and relevant orders from competent courts; (5) enforce our Terms of Service; or (6) fulfill any of the other purposes detailed in this Privacy Policy.


When you click on links on our site or through our service, you may leave our site.  We are not responsible for the privacy practices of other sites and we encourage you to read the privacy statements at such sites.

Information that is collected by or sent to us may be stored and processed in the United States or any other country in which we or our affiliates, subsidiaries, or agents maintain facilities, where privacy laws may not be as protective as in your home country.

Contacting Us

We are committed to privacy and will only use the information you provide us in accordance with this Privacy Policy. If you have any comments or questions regarding this Privacy Policy, please contact us at

Back to top